Privacy Policy

The Custom Clear Bangladesh
Effective Date: 01/01/2026

The Custom Clear Bangladesh (“we,” “our,” “us,” or “the Company”) values the privacy of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We may collect the following types of information:

• Name

• Mobile number

• Email address

• Delivery address

• Company/business name (if applicable)

• Order-related information (products, quantity, price, etc.)

• Necessary payment-related information

• Browser/device information, IP address, cookies data (for analytics and security purposes)

2. Purpose of Using Information

We use your information to:

• Confirm and process orders

• Manage delivery and courier services

• Verify payments and send invoices

• Provide customer support and communication

• Improve our services, products, and website

• Send offers or promotions when necessary (you may opt out at any time)

3. Cookies and Tracking

Our website may use cookies to:

• Remember your login details and preferences

• Analyze visitor statistics (analytics)

You can disable cookies from your browser settings; however, some features may not function properly as a result.

4. Sharing Information with Third Parties

We do not sell personal information. Limited information may be shared in the following cases:

• Courier/logistics partners: Name, mobile number, and address

• Payment gateways/banks: Information required for payment processing

• Legal requirements: Upon valid request from courts or government authorities

5. Data Security

We take reasonable technical and organizational measures to protect your data.
However, no online transmission or storage method is 100% secure, and therefore the risk of a data breach cannot be completely eliminated.

6. Data Retention

We may retain your data for a certain period for legal, accounting, and business purposes.
When the data is no longer required, we will make reasonable efforts to delete or anonymize it.

7. Your Rights

Subject to applicable laws, you have the right to:

• Request information about your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of your data in specific cases (where there is no legal obligation to retain it)

For any requests, please contact us:

• Mobile: +8801787623219

• Email: thecustomclear@gmail.com

8. Children’s Privacy

Our services are intended for adults and business customers. We do not knowingly collect personal information from anyone under the age of 18.
If you believe such data has been collected, please inform us and we will take steps to remove it.

9. International Data Transfer

Some of our services or servers may be hosted outside Bangladesh, and we conduct business from China to Bangladesh and other countries.
As a result, your data may be transferred internationally, but we strive to handle such transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy at any time without prior notice.
The updated policy will become effective once it is published on our website.

11. Contact Information

For any questions regarding this Privacy Policy, please contact:

The Custom Clear Bangladesh
Mobile: +8801787623219
Email: thecustomclear@gmail.com