Terms & Conditions

The Custom Clear Bangladesh
Effective Date: 01/01/2026

These Terms & Conditions (“Terms”) govern the use of the website and services of The Custom Clear Bangladesh. By using our website, placing an order, or using our services, you agree to be bound by these Terms.

1. General Terms

• You may use this website and our services only for lawful purposes.

• We reserve the right to change our services, pricing, content, or policies at any time without prior notice.

• If these Terms are violated, we reserve the right to restrict or terminate your access.

2. Nature of Services

• We supply products directly from factories in China to Bangladesh and other countries at wholesale prices.

• Product images, colors, or designs may slightly differ from the actual product; we are not responsible for such minor variations.

3. Orders & Acceptance

• Orders placed via the website, phone, email, or other platforms are considered preliminary requests.

• We reserve the right to finalize or confirm orders after verifying stock, pricing, shipping, and customs requirements.

• We reserve the right to cancel any order due to incorrect pricing, stock unavailability, suspected fraud, or other valid reasons.

4. Pricing & Payment

• All prices will be mentioned in a specified currency (such as BDT/USD/others) and may change at any time.

• Payment methods (bank transfer, mobile banking, cash, etc.) must follow our prescribed rules.

• We may suspend order processing or shipment if required advance or full payment is not received.

5. Shipping, Customs & Delivery

• Shipments are handled through courier, cargo, and logistics companies.

• Estimated delivery times are approximate only; delays due to customs, transportation issues, natural disasters, or other external factors may occur, for which our direct liability is limited.

• Customs duties, taxes, VAT, and import-related charges are generally the buyer’s responsibility unless otherwise agreed in writing.

6. Returns & Refunds

• Our Return & Refund Policy is detailed on a separate Return Policy page.

• That Return Policy forms an integral part of these Terms & Conditions and must be followed.

7. Intellectual Property

• All content on this website, including text, logos, images, graphics, and brand names, is the property of The Custom Clear Bangladesh or its licensors.

• Such content may not be copied, reproduced, resold, or distributed without our prior written permission.

8. Limitation of Liability

• Our liability for losses arising from delivery delays, third-party service failures, customs complications, natural disasters, political instability, or other external events is limited.

• We shall not be liable for indirect losses such as loss of profit, business interruption, or data loss.

9. Customer Responsibilities

• It is your responsibility to carefully review product details, quantities, specifications, and terms before placing an order.

• Providing accurate name, address, mobile number, and other information is mandatory. We are not responsible for delivery issues caused by incorrect information.

10. Third-Party Links

• Our website may contain links to third-party websites or services.

• The Custom Clear Bangladesh is not responsible for the content, privacy policies, or practices of such third parties, and you use them at your own risk.

11. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

12. Changes to Terms

• The Custom Clear Bangladesh reserves the right to modify or update these Terms & Conditions at any time.

• Updated Terms will be effective from the date they are published on our website.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

The Custom Clear Bangladesh
Mobile: +8801787623219
Email: thecustomclear@gmail.com